To protect the privacy of individuals dealing with us, and explain how we collect, use, disclose and store personal information..
If you have any questions for us that we don’t answer below, please get in touch with us.
Who we are
What personal data we collect and why we collect it
Contact and Enquiry forms
This website uses a contact form that captures the personal information required to interact with enquiries. Information we process in this regard are:
- Contact Person
- Contact Details
- Address (for checking coverage)
This information is processed as long as the client remains a business interest and archived otherwise. No personal information processed above is passed on to third parties.
Comments and Reviews
When visitors leave comments or reviews on the site we collect the data shown in the comments or reviews form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Cookies are small text files that are stored on a user’s computer via the browser when visiting a website. More information about cookies can be found on: link: allaboutcookies.org
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Functional cookies are used to provide basic functionalities when using the Company’s website. For example; setting preferences or remembering previous delivery addresses and recipients.
Performance cookies are used to monitor site performance. This helps the Company provide online visitors with a high-quality user experience by quickly identifying and fixing any issues that arise. For example, the Company might use performance cookies to track error messages and to determine site improvements.
Session cookies remain on a device until they are automatically deleted when the browser is closed.
The Company’s authorised Employees and specific third-party suppliers serving the direct marketing industry have access to the information for the purposes described above. Tasks of these third-party companies and individuals include database and storage management, payment processing, analytics and general improvements of the service. When The Company cooperates with third parties and they process a website user’s personal data on The Company’s behalf, The Company makes sure personal data is handled with the same integrity and security.
The Company is committed to protecting website user’s privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obligated to do so. Website users are afforded the opportunity to easily opt-out of any specific communication channel should they wish to.
Who we share your data with
We only share information with third-party traffic and security analysis services. We use these services to better understand how our users interact with our website to improve the experience.
Visitor comments may be checked through an automated spam detection service.
The controller has integrated the component Google Analytics (with anonymisation function) on this website.
Google Analytics is a web analytics service. Web analysis is the gathering, collection and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed or how often and for which period of time a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
As IP anonymization is activated on our website, your IP address will be shortened by Google within Member States of the European Union or other states in agreement with the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by a Google server in the USA. On behalf of the operator of the website, Google will use this information to evaluate your use of the website, compile reports on website activity and to provide further services related to website and internet use to us. The IP address transferred through your browser to Google Analytics will not be combined with other data held by Google.
In addition, this website uses the Analytics feature User ID to track interaction data. This User ID will be additionally anonymized and encrypted and will not be linked with other data.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to fully use all the features of this website.
In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
Further information and Google‘s applicable privacy regulations can be found at https://policies.google.com/privacy?hl=en and https://marketingplatform.google.com/about/
The following link provides a further explanation of Google Analytics https://marketingplatform.google.com/about/.
Our website also uses Google Analytics performance reports relating to demographics and interests and reports on Google Display Network impressions. You can disable Google Analytics for display advertising and customize the ads on the Google Display Network by visiting the ad settings at this link: https://adssettings.google.com.
How long we retain your data
If you send an enquiry, the enquiry is processed via email. All email correspondence is held for historic business to client interaction records. Email correspondence is retained indefinitely unless we decide that the email records are no longer required.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
To see the rights you have towards your Personal Information as a South African Citizen you can assess the Protection of Personal Information Act (POPI Act) at: https://popia.co.za/
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Airtelecom is a proud member of WAPA, (Wireless Access Providers’ Association), a non-profit industry representative body, acting as a collective voice for independent wireless operators in South Africa. As a WAPA member, we subscribe to their Code Of Conduct.
Airtelecom is also registered with Icasa and therefore we pride ourselves that we function within the prescribed rules and regulation as set out by the authority at all times